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Management Services Bureau
The mission of the Management Services Bureau (MSB) is to provide
quality business-related support and expertise. The 2008/09 budget for
the Management Services Bureau and the Internal Services Funds is $92.7
million. Accomplishments of note this past year are highlighted below:
- Deployed a new regional law enforcement records management system (AKA
NetRMS): During 2008, a regional automated records management system for
law enforcement agencies was deployed within the Sheriff’s Department
(serving 9 contract cities and rural/unincorporated areas). In 2008, the
El Cajon Police Department replicated the Sheriff’s success and deployed
the same system within their own agency, using a regional sharing
agreement the Sheriff has made available to all local law
enforcement agencies. The Chula Vista and Oceanside Police Departments
have begun preparation for their deployments as well, and it is expected
they will be on-line in 2009. The system includes case management, crime
analysis components, and more importantly, will allow for sharing of
enhanced crime and incident information among all local law enforcement
agencies via the Automated Regional Justice Information System (ARJIS).
- eMUG is the new regional repository for mug shots and other related
photos of individuals that was implemented in 2008: Using the new e-mug
system, mug shots can be used and transmitted electronically, imported
into reports, used for “table top” lineups for efficiency and witness
comfort, and shared among local law enforcement over the Sheriff’s SDLaw
regional computer network.
- SDSheriff.Net: the Sheriff’s public Internet site underwent a major
redesign and performance upgrade in 2008. Using the Sheriff’s Internet
web site, the public checks more than 2 million warrants per month,
sends 36,000 emails to inmates, queries “Who’s in Jail” more than
576,000 times, and queries approximately 10,000 temporary restraining
orders (TRO’s) per month. All hardware, software, databases, and web
site contents were upgraded this year in 2008.
- High Performance Data system (HPD) - In November, 2008, the Sheriff’s
Department completed the High Performance Data Project, which
significantly improved and modernized the wireless data network used in
Sheriff’s patrol vehicles. The High Performance Data Project provided
new computers and high speed radio modems in the Sheriff’s patrol
vehicles. With this improved data network, Sheriff’s deputies in the
field can do more in the patrol vehicle, such as writing investigation
and booking reports (instead of having to return to the station to do
so) and obtaining more data on subjects they may contact (including
driver’s license or booking photos). This will serve to improve deputy
safety when the deputy is contacting subjects, and to improve the
overall efficiency of patrol and other field operations.
- New Alpine Patrol Station: During the 2007/08 time frame, the county
acquired and renovated a commercial building on Alpine Boulevard to
create the newest Sheriff’s Patrol Station. The facility opened in April
2008, with the community ribbon cutting occurring on May 30, 2008. The
building is 14,200 square feet, nearly three times the size of the old.
- RCS 10th Anniversary: The San Diego County-Imperial County Regional
Communications System (RCS) recently achieved a major milestone –
providing radio communications service to public safety and public
service agencies for 10 years. The RCS is managed and maintained by the
Wireless Services Division of the San Diego Sheriff’s Department. The
RCS began operations in 1998 with approximately 2800 public safety
users, and has been growing ever since. Today, the RCS serves more than
300 local, state, federal, and tribal agencies and departments in San
Diego and Imperial Counties and supports eighteen 911 dispatch centers
and over 20,000 radios operated by public safety and public service
personnel.
- New Regional Paging System: The Wireless Services Division completed a
total replacement of the county's paging network. This network provides
text message dispatch notifications to first responders (such as
firefighters, emergency medical technicians, and specialized law
enforcement personnel) and to on-call public service personnel from
numerous county and local agencies.
- Command, Control and Communications Network (3CS): The 3Cs Network is an
independent communications network which directly connects public safety
agencies and enables inter-agency collaboration. The network links
Emergency Operations Centers from local, state, and federal agencies
throughout the region and currently provides video teleconferencing,
streaming video, and data transfer capabilities to emergency managers
and first responders. Wireless Services Division, working together with
the City of San Diego, completed Phase Two of the 3Cs project this year,
which included building and bringing on line 19 microwave sites into the
network. The San Diego Regional 3Cs Program was awarded an “Excellence
in Technology Award” from the International Association of Chiefs of
Police in November, 2008.
- New Contract Cities Agreement: In 2008, the Contracts Division wrapped
up a two year process of revising the contracting methodology used to
provide law enforcement services to nine area cities. The new
methodology provides for a more equitable cost-sharing arrangement
between the cities and the county. It also allows for easier
administration and the ability for cities to add services more
economically. The new five-year contract has a combined cost of
approximately $80 million per year. The cities covered by the agreement
include Lemon Grove, Solana Beach, Del Mar, Imperial Beach, Santee, San
Marcos, Poway, Vista and Encinitas.
- Budget Development and Financial Management: The Management Services
Bureau continues to develop and oversee the department’s budget. For
2008/09 the adopted budget was set at nearly $580 million.
Unfortunately, due to the nationwide economic slow down, planned
revenues were down markedly and MSB staff worked diligently to assist
the department command staff in developing a plan to reduce expenditures
to keep them in line with revenues received. This difficult process
required a careful reexamination of all department priorities and
initiatives. While difficult, this process has been invaluable to the
process of maintaining appropriate service levels going forward, given
the likelihood that economic challenges will continue in the near
future.
- The Records Division:
- Processed over 25,000 criminal history requests
- Processed nearly 5,000 arrest/crime report requests
- Processed 93,000 10-print fingerprint cards through AFIS
- Processed 23,000 Temporary Restraining Orders
- Entered over 75,000 cases into ARJIS
- To date, have scanned over 375,000 jail jackets
- The Santee Patrol Station received a “facelift”, including a kitchen
remodel, exterior paint, new landscaping, new asphalt parking lot, new
perimeter fencing, and new signage. The station is a county–owned,
contract city facility.
- The Ranchita Substation received a new canine training course to provide
rural deputies with access to more training.
- At the Sheriff’s Headquarters, we added new exterior lighting and
cameras to provide additional safety and security.
- The George Bailey Detention Facility was retrofitted with new locking
mechanisms for 300 housing cell doors to provide additional safety to
staff and inmates
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- Six new Transportation buses were acquired to replace aging buses with
two stroke motors that no longer meet air quality standards.
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