Communications Center

P.O. Box 939062

San Diego, CA 92193

 

Emergency: 9-1-1

Non-Emergency:
(858) 565-5200

 

Staffed 24 hours a day, 365 days a year, the Sheriff's Communications Center provides the highest quality, professionally competent public safety services to over one million residents of San Diego County.

Emergency Services Dispatchers process over 1,600 calls for law enforcement services each day, with approximately one-third of those being 9-1-1 calls. In addition to providing communications services to the various divisions in the department, the center provides communications services for a myriad of other county agencies, including Public Works, Roads Department, Probation, and the District Attorney's Office.

During the year of 2007, Sheriff’s Dispatchers handled approximately 171,000 9-1-1 calls (30,300 of these calls were wireless), with the average caller only having to wait 5 seconds before their call was answered (the State recommended maximum average answering time is 10 seconds).  Dispatchers answered approximately 438,000 calls on the administrative (non-emergency) lines, with the average caller only waiting 40 seconds.